Privacy Policy

The obligation to protect the privacy rights of all individuals, who use Smart Tow services, is of utmost importance to RTA, DTC and its affiliates (henceforth referred to as ‘we’, ‘our’ and/or ‘us’ as applicable). Beyond this privacy policy, your use of our services is also subject to our Terms and Conditions.

Information collected during registration

The information collected during registration includes the data you provide us when signing up for Smart Tow services. This includes, but is not limited to

In case you sign up using a Social Network Service, we will also collect basic information from your social media profile, such as name, gender, profile picture, friends etc.

Information collected while using our services

This includes but is not limited to

Information collected from third parties

This includes but is not limited to

Use of Information

The information collected through the sources described above and others are used by Smart Tow to

Information Sharing between users

Smart Tow’s platforms deliver services by sharing essential data between the customer who requested a service and the partner who has accepted that particular request. These include, but is not limited to

Information sharing with Third parties

Smart Tow may share user information with integrated third party service providers so as to provide you access to, as well as improve our services. We may share information about your use of our platforms with a third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you. We may allow you to connect with other services such as insurance providers, through one of our platforms. Using these services may result in the concerned third party having access to your information. We do not have any control over the information you choose to share with such parties and encourage you to read their privacy policies and terms of use before accessing their services. While your private information may be masked, bulk data regarding usage patterns, locations accessed at, time of access etc. may be shared with other third parties including our partners as well as the authorities to improve service delivery as well as for data analytics applications.

Other information sharing

We may also share your information with third parties in other cases, which include but is not limited to

Data Security

We are committed to protecting the data of our users. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Changes to our Privacy Policy

We may make changes to this Privacy Policy from time to time. We reserve the right to make these changes without prior notification. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. By using Smart Tow services, you agree that you have read, understand and accept this Privacy Policy and any updates made to it at a later date.